Privacy Policy

Effective Date: October 31, 2023

At Lìonra, we believe in transparency, integrity, and respect for your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lionra.com, engage with our services, or interact with our content online.

By using this website, you agree to the practices described in this policy.

1. Who We Are

Lìonra is a Canadian-based digital marketing and consulting agency helping purpose-driven organizations grow through disruptive strategy, community engagement, and storytelling. Our website, lionra.com, is used to share information about our services, connect with clients, and grow our online community.

2. What We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, business name

  • Business Details: Industry, size, and service interests (if submitted via forms)

  • Technical Data: IP address, browser type, device information, referral source, time zone

  • Usage Data: Pages visited, time spent on the site, interactions with forms or content

  • Communication Preferences: When you opt in to receive emails, newsletters, or updates

We collect information in the following ways:

  • When you fill out a form or sign up for our email list

  • When you schedule a call or request a consultation

  • Automatically through cookies and analytics tools (see Section 6)

3. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Respond to inquiries and communicate with you

  • Send relevant updates, content, or newsletters (with your consent)

  • Analyze website performance and improve user experience

  • Comply with legal obligations or defend our legal rights

4. Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Trusted third-party service providers (e.g., email platforms, scheduling tools, analytics software) who assist in delivering our services

  • Legal or regulatory authorities if required by law or in connection with legal claims

All third parties are required to handle your information with care and only use it as necessary to support our services.

5. Email and Communications

You may opt in to receive emails from Lìonra about our services, events, or content. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Understand how visitors use our site

  • Monitor website performance

  • Personalize your experience

You can control cookie preferences through your browser settings.

We may use services like Google Analytics to understand user behavior. These services may collect data such as your IP address and browsing activity.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Withdraw your consent at any time

  • Request deletion of your data

  • Lodge a complaint with a privacy regulator

To make a request, contact us at hello@lionra.com.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy from time to time. The updated version will be posted here with a new “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Lìonra
Email: hello@lionra.com
Website: https://lionra.com